One partner for the whole journey in Vietnam
From the letter of authorisation to the shelf, we coordinate each step and keep your brand in the channels you approve.
How we launch a brand
Authorisation
You appoint GBT with a Letter of Authorisation.
- GBT handles
- Drafting the appointment terms with you
- You provide
- Letter of Authorisation
Product notification
Filed in GBT's name and prepared with specialist regulatory service partners. Regulatory arrangements are agreed transparently in the distribution agreement.
- GBT handles
- Preparing and filing the dossier with specialist partners
- You provide
- Formula, labels and technical files per product
Import & labelling
International shipping, customs clearance and Vietnamese labelling.
- GBT handles
- Shipping, customs and Vietnamese labelling
- You provide
- Shipping documents and packing details
Launch
Approved B2B channels, training and brand activation.
- GBT handles
- Channel selection, training and activation
- You provide
- Brand guidelines and approved materials
How products move
Every step is coordinated by one team and reported back to you.
- Authorisation
- Notification
- Import & labels
- Storage
- Approved channels
- Reporting
Nationwide B2B sales
Around 800 customers across Vietnam: retail chains, offline stores, online sellers and clinics. For each brand we select the part of this network that fits its positioning, and we add online sellers only with your approval.
Clinical network
Working relationships with doctors, hospitals and dermatology clinics, and experience co-organising scientific seminars and training for clinic teams. Our own clinic, The Beauty Aesthetic & Clinic in Hanoi, is part of GBT.
Channel control and traceability
Before the first shipment, we agree with you the measures that fit your brand, for example:
- 1An approved list of customer types and channels for your brand.
- 2Customer terms that prohibit export or resale outside the agreed channels.
- 3Lot numbers recorded on receipt and on every delivery, so each lot can be traced to the customers who received it.
- 4If you use an authentication system (codes or labels), we apply it and show customers how to check it.
- 5Stock and sell-out reports in a format agreed with you.
Quality and complaints
- 1Product claims and marketing materials are checked against Vietnamese rules and the notified dossier before use.
- 2Storage follows your label instructions.
- 3Complaints are recorded, investigated and reported back to you through a named contact.
- 4Lot records allow affected stock to be traced and withdrawn if you or the authorities require it.
Regulatory questions
Who holds the product notification?
Notification is filed in GBT's name, prepared with specialist regulatory service partners. Arrangements are agreed transparently in the distribution agreement.
What documents do we need to prepare?
The exact list depends on the product category. We send it per product after the first conversation.
How long does notification take?
It depends on the category and the completeness of the file. We give you a plan once we have reviewed your documents.
Can you handle products regulated as medicines or medical devices?
These follow separate legal routes in Vietnam. Where a product is regulated as a medicine, import is handled through appropriately licensed partners.